Practice practical workplace communication skills
Have better conversations at work
Learn a few skills for saying the important thing without summoning a meeting about it.
Choose your dates and weekly hours in the planner. Your plan saves in this browser.
Who this is for
Someone wanting structured practice for everyday workplace exchanges and conversations they find difficult.
Before you begin
Open the linked course and choose a situation you would like to handle better. Use a fictional or anonymized example when taking notes about other people.
Your first session
Begin the course and try an exercise using your chosen situation. Record one skill to practice rather than trying to overhaul every conversation at once.
The path in four steps
- Open the communication course
- Identify a conversation you find difficult
- Practice the course exercises
- Finish and choose one skill to apply
Use these as editable milestones. The linked activity source supplies the detailed instructions; adjust your plan as you learn.
What finished looks like
Finish the course and choose one appropriate situation in which to apply a skill. Review what changed and what still needs practice without expecting a guaranteed response.
Time, scope and source
PUBLISHED WORKLOAD
OpenLearn lists 24 study hours. The course is self-paced; applying and practicing the skills takes additional time.
Open University · Communication, 24 hoursPlanning notes by RYKA. Source guidance and our practical planning suggestions are distinct. This guide does not claim that a provider endorses the quest.
Helpful resources
Use what you already have where it fits. Resources are optional unless noted.
Optional reference
Step 3: Practice the course exercises
Crucial Conversations, third edition
Try one relevant conversation exercise alongside the free course, then choose a small skill to practice.
Consider: The book focuses on conversations with high stakes. Adapt examples to your context; reading it does not guarantee another person's response.
Free or already owned: Complete the free course's listening and communication exercises and practice with a willing colleague.
Optional help · Reviewed 2026-10-28
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